2014, 3,2 -The indicator improved by 0,1 points (2013 - 3,3). A coalition of 15 CSOs was created to provide legal aid to remote regions of Ukraine.

2015, 3,2- The indicator has not changed (2014 - 3,2). CSOs provided educational, counseling and information services to youth, senior citizens, IDPs from Crimea and the East. The main customers of services were international donors and technical assistance programs.

2016, 3,2—The indicator remained stable (2015 - 3,2). CSOs conducted training, provided consultations, and provided information services to young people, senior citizens, and other beneficiaries.

2017, 3,2 - The indicator has not changed (2016 - 3,2). CSOs provided educational services, legal assistance, expert support and other services for youth, elderly people, people with disabilities, seriously ill people, people with HIV/AIDS and other categories.

2018, 3,2 - The indicator remained stable (2017 - 3,2).CSOs used surveys to assess the needs of their clients and beneficiaries and tried to meet their needs. They provided the vast majority of their services free of charge.

2019, 3,2- The indicator has not changed (2018 - 3,2). CSOs provided social, medical, educational, and environmental services, and in 2018 they added medical services to them.

2020, 3,2—The indicator remained unchanged (2019 - 3,2). In response to the challenges of the COVID-19 pandemic, CSOs reoriented their activities to support vulnerable populations and the needs of the healthcare system. Most of the services were provided online.

2021, 3,2—The indicator has not changed (2020 - 3,2). Social services provided by CSOs accounted for a significant portion of the total. They also actively provided educational and environmental services and legal aid, mostly free of charge and remotely.

2022, 3,0—The indicator improved by 0,2 points (2021 - 3,2), as CSOs assisted almost all Ukrainian citizens affected by the full-scale invasion. Their activities included providing IDPs with housing and food, evacuating residents from the occupied and frontline territories, and providing psychological support.

2023, 2,9 - The indicator improved by 0,1 points (2022 - 3,0) due to an increase in financial assistance from international donors for legal and consulting services. There was an increase in the number of organizations engaged in humanitarian aid and volunteering.